Prism
Exclusively for US Shopify stores

Control every order.
Protect every delivery.

Stop failed deliveries, prevent fraud and offer secure alternative delivery options ‐ all in one smart app.

Retailers already using HubBox

See how Prism works

Address Validation, DeliveryDefense, UPS PickupPoints and Data Dashboards.

Prism address validation settings shown in a mobile checkout screen, with toggles to block PO boxes, prevent special characters, and restrict to Latin text only

Address Validation

Take control of where you ship.
Prism lets you define exactly what a valid delivery address looks like for your business ‐ so problem orders get caught at checkout, not after dispatch.

 

Define where you ship

Set delivery boundaries for states you can't or don't ship to, keeping every order within your network.

Keep address data clean

Block bad inputs and invalid address types before the order is placed.

Catch at checkout

Prompt customers to self-correct invalid addresses at checkout ‐ cutting costly corrections.

DeliveryDefense risk level settings showing cart discount rules configured by risk tier — Very High and High Risk blocked from free delivery, Medium Risk discounted by $1

DeliveryDefense

Score the risk of every delivery.
DeliveryDefense uses UPS risk intelligence to flag high-risk addresses at checkout ‐ steering customers towards safer, more cost-effective delivery options before an order is placed.

 

Score every address

Instantly identify high-risk addresses using UPS DeliveryDefense risk intelligence.

Encourage safer delivery

Steer customers to a pickup point the moment a risky address is detected.

Incentivize smarter choices

Apply preset or custom discounts to make the safer delivery option the obvious choice.

PickupPoints map view in mobile checkout showing 16,000 UPS Access Point locations across the US, with a selected UPS Store displaying opening hours and a Confirm Location button

PickupPoints

The safest way to ship.
Prism connects your customers to the UPS Access Point network ‐ 16,000+ secure, convenient collection locations that take the risk out of delivery.

 

Nationwide PickupPoints

UPS stores, CVS locations and more ‐ holding deliveries securely for up to 7 days.

Flexible at every stage

Offer PickupPoints at rate selection, or let DeliveryDefense prioritize them for high-risk addresses.

Best-in-class UX

An intuitive PickupPoint finder, built into checkout.

Prism Data Dashboard on desktop showing total GMV, carbon savings, and PickupPoints take rate metrics

Data Dashboard

Your delivery performance, at a glance.
The Data Dashboard gives you a clear view of how PickupPoints are performing for your business ‐ from adoption rates to the real savings they're generating on logistics and carbon.

 

Sales & order volume

Track total revenue and every order fulfilled through PickupPoints, in one place.

Logistics & carbon savings

Measure the cost savings and environmental impact of smarter, consolidated delivery.

Utilization rate

See how often customers are choosing PickupPoints over home delivery.

See Prism in Action

Join Shopify stores already stopping failed deliveries before they happen.

Book a demo with our team and find out how Prism can protect every delivery from day one.