Launch PostNord Pickup
with HubBox
Give your customers pickup that fits around their day – across Sweden, Denmark, Norway and Finland, tracked at every step. HubBox puts the PostNord network in your checkout – live in days, with no changes to your systems.
Retailers already using HubBox
Trusted collection points across the Nordics
Service Points & parcel lockers, four countries
PostNord’s network spans Sweden, Denmark, Norway and Finland – a mix of staffed Service Points and 24/7 parcel lockers, all reachable through a single HubBox integration.
Works with the systems you already run
Pickup orders flow through your OMS and warehouse as standard home deliveries. No ERP changes, no custom IT project.
Pickup shoppers already choose
46% of Swedish shoppers and 44% in Denmark already pick PostNord Service Point as their preferred way to collect – it’s a habit, not a hard sell.
Flexible, round-the-clock collection
Most Service Points open late, seven days a week, with lockers available 24/7 – so customers collect on their own schedule.
The software behind high-converting checkouts
Custom Built
Deploy in days, not months
Simple integration for Shopify, BigCommerce, Magento, WooCommerce and Salesforce – or build custom with our SDK.
Best-in-class experience
An intuitive map with branded pins, opening hours, location types and nearby amenities – designed to convert, not confuse.
We handle the heavy lifting
More than software – we work directly with PostNord on the data pathways that get you live fast, without a complex downstream systems project.
From checkout to collection in four steps
Customer picks a location
They choose PostNord pickup at checkout and see Service Points and lockers near them – with opening hours and location types.
You ship as normal
The pickup point is formatted as a standard delivery address. Your labels and warehouse process don’t change.
PostNord delivers
PostNord carries the order to the chosen Service Point or locker across its Nordic network.
Customer collects
Customers get a notification with a pickup code and have up to 7 days to collect when it suits them.
See the software in action
Search a postcode and explore PostNord pickup points exactly as your customers would.
Ready to launch PostNord Pickup?
Tell us a little about your business and the team will be in touch.
Speak to the TeamFrequently asked questions
What is PostNord MyPack Collect?
MyPack Collect is PostNord’s out-of-home delivery service. It lets customers ship their orders to one of PostNord’s 19,000+ Service Points or parcel lockers across the Nordics, rather than a home address.
How long do customers have to pick up their order?
Customers have up to 7 days to collect their parcel after it arrives at the pickup point (this can vary by locker location). An extension is available via the PostNord app for a charge. If it isn’t collected in time, the parcel is returned to the sender.
How do customers know their order is ready for pickup?
Customers are notified by SMS and email, as well as through the PostNord app. The notification includes the pickup location, the sender, and a link with further details.
Do customers need ID to collect their order?
For a parcel locker, customers can use BankID or the PostNord app. For a Service Point, they need to show valid ID along with the parcel’s tracking information.
Do we need to rewrite our warehouse labelling or ERP processes?
No. HubBox translates selected checkout locations into standard home-delivery formatted endpoints. Your shipping software, ERP and WMS process these orders as regular shipments – no custom IT integration required.
Are there size or weight limits on PostNord pickup parcels?
Parcel lockers take up to 10kg, sized up to 42 x 49 x 60cm. Service Points take up to 20kg in Sweden, Denmark and Finland (150 x 300 x 300cm), and up to 35kg in Norway (240 x 360 x 360cm).