Royal Mail x HubBox
Get your first year of HubBox free when you offer pickup at checkout using Royal Mail Local Collect.
Trusted, Convenient
and Secure
One of the UK’s top networks
With more than 10,500 Post Offices and Royal Mail Customer Service Points across the UK, a pickup location is never far away.
Enhanced security
Customers can relax knowing their parcels are safely looked after at Post Offices or Royal Mail Customer Service Points until pickup.
Extended pickup hours
Many Royal Mail Local Collect locations offer evening and weekend hours, so it’s easy to fit pickup into a busy schedule.
Same day pickup
Customers who need their package in a hurry (but aren’t home during the day) can pick up the same day as delivery.
The Best-in-Class Tech Behind Pickup at Checkout
Free first year of HubBox
Thanks to our premium partnership with Royal Mail, selected customers can get a fully-funded first-year license to HubBox. Experience all the benefits with none of the cost.
Easy integration
HubBox integrates seamlessly with Shopify, BigCommerce, WooCommerce, Salesforce, Magento and custom-built stores. No complex coding required!
Best-in-class user experience
Our intuitive map includes advanced features like branded pins and customizable locations – plus detailed info on location types, opening hours and nearby amenities.
Expert support
We provide complete guidance for integrating Royal Mail pickup with your checkout. We also offer ongoing support to help you get the best results.
Reliable and Secure,
Every Time
Step 1
Customer selects a Royal Mail collection point at checkout
Customers choose Local Collect as their delivery method at checkout and use HubBox’s intuitive map to select the most convenient pickup point.
Step 2
Royal Mail delivers the parcel
A trusty local postie delivers the order to the chosen Post Office or Royal Mail Customer Service Point.
Step 3
Customer gets collection alert
Royal Mail sends automatic parcel arrival updates via SMS and/or email.
Step 4
Customer collects their order
Customers pick up their order within 7 days, presenting their notification and a valid ID.
Step 5
Customer collects their order
The customer visits the chosen location and presents an ID, if required, to securely retrieve their package.
The software in action
Start by searching for a location
Effortless Integration With Any Ecommerce Platform
FAQ
Over 10,500 locations are available across the UK.
Customers have up to 7 days to collect their parcel after it arrives.
Parcels will be returned to the sender.
Royal Mail sends email and/or SMS notifications with pickup instructions.
Yes, customers must bring an ID that matches the name on the package.
