Lavish Alice teams up with HubBox to offer Click & Collect

15 May 2018 Malena Client Announcement

HubBox has been selected as the Click & Collect provider for popular womenswear brand Lavish Alice.

The Manchester-born label has partnered with HubBox in order to offer its customers a nationwide Click & Collect solution using HubBox’s software and access to over 4,000 Collect Points, located nationwide. Founded almost a decade ago, Lavish Alice focuses on creating stylish high-street clothing whilst maintaining a luxurious edge and focus on quality craftmanship.

Aiming to offer ready-to-wear with a fresh new perspective, Lavish Alice is beloved by a number of A-list superstars, including Kendall and Kylie Jenner, Gigi Hadid, Olivia Munn, and Nicole Richie. For their discerning and busy customer base, having convenient and speedy delivery options is key when it comes to meeting consumer demands around delivery and fulfilment.

Using HubBox’s app for Shopify, Lavish Alice was able to rapidly integrate a UK-wide Click & Collect solution with a user-friendly interface, customised to match the branding of their e-commerce site.

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In an increasingly competitive ecommerce landscape, getting the delivery mix right is crucial to engendering customer loyalty and repeat purchases. Indeed, 56% of online shoppers named delivery choice as the most important factor when choosing whether or not to make a purchase (PostNord). Speed of delivery is a priority for both retailers and customers – but so is having control over when a delivery can be collected, in order to ensure that customers are not dealing with issues such as missed deliveries.

Because HubBox software is fully compatible with any courier and delivery speed, the integration enables Lavish Alice to offer Click & Collect at all their delivery speeds, including Standard, Next-Day and Guaranteed Express pre – 1pm. HubBox founder and CEO Sam Jarvis said: “We’ve successfully partnered with a number of great fashion brands in order to support them in delivering the ultimate delivery experience for their customers. We’re confident that Lavish Alice will see immediately tangible results from offering the convenience of Click & Collect.

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