More than ever, customers are looking for ease when shopping online. And while the convenience of placing an order online undoubtedly outweighs visiting a store, not all delivery options match up. We often hear of missed deliveries and porch theft, and as a result, retailers are being expected to provide a better, more secure alternative.
Offering local pickup saves shoppers the hassle of receiving a delivery. It puts the power in their hands, enabling them to choose a location and time that’s convenient for them. A survey by Quidini found that 71% of UK shoppers value the option of local pickup – no doubt due to the post-pandemic world leading to an unpredictable balance between work and home.
That’s why HubBox has teamed up with leading UK courier DPD as their software partner for DPD Pickup. With 6,500 pickup locations across the UK, DPD’s network is far-reaching and offers a secure way for shoppers to pick up their parcels from a chosen location, including retailers like Sainsbury’s, Post Office and Matalan, as well as newsagents and pharmacies.
The benefits of using DPD Pickup go further than just convenience for customers. Retailers benefit from discounted shipping rates, average order values have been shown to increase by over 55% as shoppers purchase more expensive items knowing that their orders won’t be left on their doorstep and carbon emissions are cut significantly as couriers can deliver multiple parcels to a single location.
Not only is this better for the planet, but it’s an increasingly important consideration factor for shoppers. A recent report found that 94% of UK shoppers cite sustainability as an important factor when shopping online – with 64% willing to pick up a parcel themselves if it made the delivery process more sustainable.
With HubBox, retailers can seamlessly integrate DPD Pickup within their existing ecommerce offering. Our checkout software is not only quick and easy to install; it is suitable for every major ecommerce platform and has been rigorously tested to ensure that customers have a great experience. Try a demo to see how it works.
By teaming up with DPD, we have made another giant step in broadening the availability of local pickup to even more areas of the UK and are now set to modernise many more retailers’ ecommerce offerings with the addition of this increasingly in demand delivery option.