Premium Carrier Partner

UPS x HubBox

Get up to 2 years free access to HubBox when you choose UPS as your pickup carrier.

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UPS digital connections
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Why UPS Access Points

America’s Leading
‘Out-of-Home’ Carrier

Wide package pickup coverage

UPS offers 22,000+ pickup locations in the US and 40,000+ across Europe, ensuring easy, convenient access for everyone.

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No shipping surcharges

UPS Access Point deliveries are exempt from residential, demand and delivery area surcharges, significantly cutting your shipping costs.

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Unparalleled convenience

UPS pickup locations include thousands of independent businesses plus major chain stores like CVS, Michaels, as well as UPS stores.

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Flexible collection

From early mornings to late nights, customers can collect packages at a time that suits them. No more missed deliveries.

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Why HubBox

The Best-in-Class Tech Behind Pickup at Checkout

Premium UPS tech partner

HubBox is a premium UPS tech partner in the US. We’ll quickly add the ‘ship to UPS Access Points’ option to your checkout, so you can cut shipping costs and drive cart conversions.

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Up to 2 years free

As part of the UPS Digital Connections Program, eligible customers can benefit from funding to cover HubBox subscription fees for up to 2 years. Even if funding isn’t available, we can step in to ensure eligible retailers have no upfront costs for the first year.

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Easy and fast to install

HubBox integrates seamlessly with platforms like Shopify, BigCommerce, WooCommerce, Salesforce, Magento and custom-built stores. Get up and running quickly with minimal disruption to your operations.

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Best-in-class user experience

Our intuitive map includes advanced features like branded pins and customizable locations – plus detailed info on location types, opening hours and nearby amenities.

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Real-time tracking

Our seamless integration with UPS Access Points ensures your customers stay up-to-speed with real-time tracking updates and delivery notifications.

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Expert support

We provide best-practice guidance for integrating UPS Access Points with your checkout, along with ongoing support to optimize your pickup shipping experience.

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Ready to unlock the Power of Pickup
at your checkout?

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How it works

A stress-free
shipping experience

Step 1

Customer selects a UPS Access Point at checkout

Our user-friendly pickup locator makes it simple for customers to find and choose the most convenient UPS Access Point.

Step 2

Customer’s shipping address is automatically updated

The shipping address is instantly updated to reflect the selected UPS Access Point.

Step 3

UPS delivers the order

UPS delivers the package to the selected pickup location using Ground or Air service.

Step 4

Customer receives a notification

Once the order is ready for pickup, the customer is notified and has 7 days to collect it at their convenience.

Step 5

Customer collects their order

The customer visits the chosen location and presents an ID, if required, to securely retrieve their package.

The software in action

Start by searching for a location

Integrations

Effortless Integration With Any Ecommerce Platform

frequently asked questions

FAQ

UPS Access Point locations are local businesses that provide a convenient alternative for receiving or dropping off ready-to-ship parcels, including returns.

There are over 20,000 across North America and 40,000 across Europe.

With HubBox’s software, absolutely no changes are required to downstream systems.

Customers have 7 days to collect their order from the pickup location. Many locations offer extended hours, including evenings and weekends.

Uncollected parcels will be returned to the sender.

Customers receive an email notification from DPD, including their Pickup Pass, which they present at the pickup location.

This depends on the retailer’s settings. If ID is required, it will be specified in the email notification from DPD.

Parcels for DPD Pickup locations should weigh less than 20kg, and no two sides should exceed 120cm.

Join the world’s top retailers offering pickup from UPS Access Points

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