We developed a network of Collect Points nationwide, based in trusted local shops like dry cleaners, pharmacies, and convenience stores. Customers can shop online and have everything delivered to one convenient location, then collect at their leisure.
We also offer online merchants the opportunity to offer Click & Collect to their customers right at the checkout. We have a suite of plug-ins that work with all the major e-commerce platforms to make integration simple and quick.
Sam Jarvis, our co-founder and CEO, came up with the idea for HubBox one day when he was lugging a parcel home from work on a rammed train and was called something unrepeatable by a fellow commuter! He thought there should be an easier way. Sam and our co-founder/COO Greg Beszant set about creating a network of local shops that could operate as delivery locations.
Once our network was nationwide and hundreds of customers started using it independently, the team, along with CTO Jon Pawley, went about creating our suite of plug-ins for all the leading e-commerce platforms, including Magento, Shopify, and Woo Commerce. They started marketing our solution to online shops who wanted to offer Click & Collect, but didn’t want to change their courier or fulfilment systems. The solution is ideal for online shops that don’t have an infrastructure of bricks and mortar stores - they can offer the same convenient delivery option as the retail giants, at a fraction of the cost, time, and hassle.
We have just launched our customer app for iPhone (Android coming early 2017), making it even easier for our customers to use HubBox. They get immediate notifications when their parcels are ready for collection and always have their HubBox details at hand for convenience.
We now have more than 60 online merchants, and they tend to see an immediate uptick in customer conversion and retention after adding Click & Collect to their delivery options. Not surprising, since 76% of online shoppers will use Click & Collect in 2017! We’re thrilled to be a part of such a fast-growing and popular industry, and we look forward to exponential growth in 2017 and going forward.