Why Click & Collect

Provide delivery options your customers value


Convenient delivery has never been more important

Ecommerce has changed the nature of shopping forever. Delivery and fulfilment however, haven’t always kept pace with online developments and in a world where most households are empty during the day (60% in the UK) weekday home delivery doesn't always make a whole lot of sense.

Offering Click & Collect doesn't just solve the problem of missed and failed deliveries. Convenient collection, whether from store or a local pickup point reduces carbon emissions from delivery vehicles, improves customer satisfaction levels and generates additional revenue for retailers.

Why your customers love Click & Collect

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Choosing Click & Collect prevents missed deliveries, saves time and gives control back to the customer, which is probably why 72% of all online shoppers chose to collect their items from a store or collect point in the last year (UK).
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Every delivery made to a local collection point reduces carbon emissions from vehicles by consolidating orders and eliminating missed deliveries. 25% of shoppers say they prefer Click & Collect as it's better for the environment.
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Customers who know they have a secure delivery option are more likely to add more items, and items of higher value to their cart, resulting in a revenue uplift for retailers - an average of 15% increase per order compared to home delivery.
The Retailer Benefit

HubBox makes Click & Collect accessible to all retailers

  • One integration enables Click & Collect to collect points and stores

  • Compatible with all ecommerce platforms and checkout variants

  • Reduce delivery costs by avoiding missed deliveries and residential surcharges

  • Demonstrated to drive increased uptake rates

Want to see the impact Click & Collect can have?

See what our integrations look like

Want to see what Click & Collect technology can do for you?