Customer Support

For questions about your parcel, HubBox account or anything else get in touch with our friendly customer support team!

Get in touch with our team today!

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Want to find details of your nearest HubBox location?

Select a Collect Point from thousands nationwide

Find a local collect point

Use the search bar to find a Collect Point near you (we have thousands across the UK!)

Ship with HubBox

Our collect points are always able to receive your parcel, ensuring you don't miss your delivery

Collect at your convenience

HubBox collect points are open 7 days a week until late. Pick up your parcel at your convenience.

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Customer Support

Contact Hours:

Mon-Fri: 09:00 - 18:00
Saturday: 09:00 -17:00
Sunday: Closed

  • You can also use our chat function during opening hours

  • support@hub-box.com