Ralph is great at barking

But not so good at accepting parcels.
Never wait in for a delivery again.

What is HubBox?

HubBox is a Click & Collect service which allows you to pick up your parcel from over 4,000 parcel shop locations

  • HubBox is a Click & Collect service that allows you to shop online and have your order delivered to a local shop
  • Use your HubBox ID and Collect Point address at checkout - no additional steps required
  • Collect your order from one of over 4,000 HubBox locations nationwide at a time that suits you

How HubBox Works

1. Select your Collect Point

Sign up for HubBox, and choose your nearest HubBox Collect Point from one of thousands of locations across the UK, hand-picked from trusted local shops like pharmacies, dry cleaners, and convenience stores.

Your first parcel collection is free so you can try out the service.

2. Shop Online

Shop online as usual. At checkout, add your HubBox ID after your surname and replace the delivery address with your Collect Point address.

You can receive push notifications and easily access your HubBox details using our web and mobile apps, available on iOS and Android.

3. Collect at your Convenience

Once your order arrives at the Collect Point, you will receive a HubBox confirmation email with a secure collection code. Use this code or your ID to pick up your parcel at a time that suits you.

With HubBox you always have a 14-day collection window.

What does it cost to use HubBox?

£1.95 per parcel

We charge £1.95 per parcel collected from a HubBox location.
You are only charged on collection.


HubBox does not charge you for parcel collections when you select Click & Collect at one of our Partner Retailers.

Ready to use HubBox?

Welcome to never missing a delivery again