In-store Pickup

Drive footfall to your stores when you offer Click & Collect


How it works

We provide software for multi-channel retailers who want to offer Click & Collect from their stores.

Our solution includes simple, intuitive in-store software that runs on your existing hardware. And we can boost the visibility of your stores at online checkout to encourage them being selected.


Easy to manage service

  • Keep track of how Click & Collect is performing for each of your stores

  • Set capacity rates per store to manage order volumes for each location

  • All the tools your customer service team needs to manage orders

  • Customizable emails and other communications for your customers


Simple in-store technology

  • A branded application that runs on your existing hardware

  • Simple, intuitive software for a seamless customer experience

  • In-app staff training to make rollout quick and easy

  • Automatic customer notifications when orders are ready to collect

Why offer in-store Click & Collect?

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40% customer uptake
Our software sits neatly in your checkout and drives higher customer usage
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Effortless for store staff
HubBox Connect runs on any device and staff can manage parcels in minutes
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Increased conversions
Over 30% of customers who collect an order in-store make additional purchases

Smart features

Our software provides you with the option to display your store locations alongside other local pickup networks (like UPS, DPD and HubBox UK).

We also integrate smart features that allow you to promote your stores and encourage footfall, such as:

  • Geofencing: hide other locations near to your stores

  • Boosting: ensure your store is always displayed at the top of the list

Want to know more?

Speak to our team who can advise on the best solution for you.