The HubBox Platform

Your one-stop shop for managing your Click & Collect solution and measuring results

Delivering Intelligent Click & Collect

Your HubBox Admin Portal

The HubBox Admin Portal is designed to give you complete control over the Collect Point network you offer your customers, as well as total visibility over how Click & Collect is working for you.

Within the portal you're able to configure your Click & Collect network in line with the coverage and store prioritisation you need. It also tracks your parcel flow, providing relevant statistics that let you track what impact HubBox is having. Our technology is built to support you, whatever your goals.

Because one size doesn't fit all

Functionality built to suit any retail model
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Give your customers the option to collect their orders from over 4000 Collect Points
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Turn your own shop into a Collect Point, driving additional footfall to your store
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Fill the white spaces in your network, maintaining traffic to your stores

Control and Customisation

Drive in-store footfall by adding your own stores as collect point locations for your customers. Then, use our network profiling tools to control which HubBox Collect Points you offer nearby.

  • Add your brick & mortar stores as collection locations for your customers

  • Use dynamic Collect Point selection to set network profiles

  • Update your network in real-time to change with seasonal patterns


Order Management

Give your customer services team complete visibility over every parcel processing through the HubBox network

  • Track and manage all of your Click & Collect orders via our smart parcel grid

  • Access parcel status information in real time

  • Easy search by customer name, postcode, Collect Point, and order number

  • Add Click & Collect orders by phone and re-direct calls


Analytics and Data

Obtain a bird's eye view of your Click & Collect uptake, searchable by geographical region. Data can be reviewed in the portal and downloaded at any time, meaning you always have direct access to your analytics.

  • Track Click & Collect usage over time and by geographical distance to inform your strategic thinking

  • See when and where customers are collecting their orders

  • Export data in flexible formats

Interested in learning more about the HubBox Platform?

Get in touch with our team today