The HubBox Network
Our nationwide network of local collection points
The key to convenient online shopping
There's no reason why your customers should ever miss a delivery, or have to wait in at home to receive one.
We’ve built a network of carefully managed parcel shops across the UK to ensure that each and every delivery is accepted first time. Your customers can then collect at a time that suits them.
Whether you're an independent, pureplay or omni-channel retailer, offering a great delivery experience to your customers is essential. Our collection solution is built with your customers in mind, and is fully supported by our in-house customer services team.
About the HubBox network
4,000+ trusted locations
Our Collect Point network is made up of convenience stores, pharmacies, and dry cleaners. We target locations that are close to transport links and places that people visit every day.
We're continuously expanding our network across the UK. With over 4,000 Collect Points, we're already within easy reach of most of the population.
Full support and training
We provide continuous support and training to all of our locations, ensuring a consistent and high quality pick-up experience. Our intuitive in-store technology means that the customer collection process is quick and easy.
A courier-independent network
HubBox Collect Points receive deliveries from any courier or parcel carrier. This means that you can use whichever couriers you want to execute deliveries - they simply deliver to our Collect Points as if they were completing a home delivery.
Offer your customers one collection hub
No matter what delivery speed your customers select, whether that's Express, Next Day or even Same Day, they can always pick up from their chosen Collect Point. This will never change, even if you switch couriers or add multiple additional delivery speeds.
Full control and customisation options
HubBox is the only Click & Collect software that allows you to set your own network profiles, customised to your business needs.
Activate or remove Collect Points in real time based on defined criteria, such as proximity to store, geography or type of location. If you have a store estate, you can turn off Collect Points within their vicinity to drive footfall into your stores.