The HubBox Network

Your nationwide network of local Collect Points

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The key to convenient online shopping

There's no reason why your customers should ever miss a delivery, or have to wait in at home to receive one.

We’ve built a network of carefully managed parcel shops across the UK to ensure that each and every delivery is accepted the first time. Your customers can then collect at a time that suits them.

Whether you're an independent, pureplay or omnichannel retailer, offering a great delivery experience to your customers is essential. Our Click & Collect solution is built with your customers in mind and is fully supported by our in-house customer services team.

About the HubBox Network

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Over 4,000 trusted locations
Our Collect Point network is made up of convenience stores, pharmacies, and dry cleaners. We target locations that are close to transport links and places that people visit every day.
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Nationwide coverage
We're continuously expanding our network across the UK through strategic partnerships. We're already within walking distance of most of the population.
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Full support and training
We provide continuous support and training to all of our locations, ensuring a consistent and high-quality pick-up experience. Our intuitive in-store technology means that the customer collection process is quick and easy.
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A courier-independent network

HubBox Collect Points receive deliveries from any courier or parcel carrier. This means that you can use whichever couriers you want to execute deliveries - they simply deliver to our Collect Points as if they were completing a home delivery.

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Offer your customers one collection hub

No matter what delivery speed your customers select, whether that's Express, Next Day or even Same Day, they can always pick up from their chosen Collect Point. This will never change, even if you switch couriers or add multiple additional delivery speeds.

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Full control and customisation

HubBox is the only Click & Collect software that allows you to set your own network profiles, customized to your business needs.

Activate or remove Collect Points in real time based on defined criteria, such as proximity to store, geography or type of location. If you have a store estate, you can turn off Collect Points within their vicinity to drive footfall into your stores.

We strive to provide the most consistent, convenient and positive collection experience for your customers

Customer Benefits

  • Extended Opening Hours : 81% of our stores are open 06:00 - 22:00, 7 days a week

  • Long pickup windows: Customers have 14 days to collect their parcels, giving them maximum flexibility

  • Straightforward pickup: Customers can securely collect their parcels using a unique Collection Code or photo ID

  • Larger deliveries accepted: Our Collect Points accept parcels up to 20KG and 70cm x 70cm x 70cm

  • Exemplary service: Our UK-based customer services team are always on hand to help resolve queries

Interested in Learning more about our Network?

Get in touch with our team today