Features

Features

Our software has a number of intelligent features, accessible directly through your Retailer Admin Portal

Delivering intelligent Click & Collect

The HubBox Admin Portal is designed to give you complete control over the Collect Point network you offer your customers, as well as total visibility over how Click & Collect is working for you.

We understand that all retailers are different, which is why the portal allows you to configure your Click & Collect network to suit the coverage and store prioritisation you need. Our technology is built to support you, whatever your goals.

Because one size doesn't fit all

Functionality built to suit any retail model

Pureplay

Give your customers the option to collect their orders from over 4000 Collect Points

Independent

Turn your own shop into a Collect Point, driving additional footfall to your store

Omni-channel

Fill the white spaces in your network, maintaining traffic to your stores

Control & Customisation

Drive in-store footfall by adding your own stores as collect point locations for your customers. Then, use our network profiling tools to control which HubBox Collect Points you offer nearby.

  • Add your brick & mortar stores as collection locations for your customers
  • Use dynamic Collect Point selection to set network profiles
  • Update your network in real-time to change with seasonal patterns

Order Management

Give your customer services team complete visibility over every parcel processing through the HubBox network.

  • Track and manage all of your Click & Collect orders via our smart parcel grid
  • Access parcel status information in real time
  • Easy search by customer name, postcode, Collect Point, and order number
  • Add Click & Collect orders by phone and re-direct calls

Analytics & Data

Obtain a bird's eye view of your Click & Collect uptake, searchable by geographical region. Data can be reviewed in the portal and downloaded at any time, meaning you always have direct access to your analytics.

  • Track Click & Collect usage over time and by geographical distance to inform your strategic thinking
  • Access your information at any time
  • Export data in flexible formats

Want to find out more about our solution?

Get in touch with our team today