Data and Management Tools
Get access to the data and insights that help you make better decisions
Delivering Intelligent Click & Collect
Your HubBox Admin Portal
The HubBox Admin Portal is designed to give you complete control over the Collect Point network you offer your customers, as well as total visibility over how Click & Collect is working for you.
Within the portal you're able to configure your Click & Collect network in line with the coverage and store prioritisation you need. It also tracks your parcel flow, providing relevant statistics that let you track what impact HubBox is having. Our technology is built to support you, whatever your goals.
Because one size doesn't fit all
Functionality built to suit any retail model
Control and Customisation
Drive in-store footfall by adding your own stores as collect point locations for your customers. Then, use our network profiling tools to control which HubBox Collect Points you offer nearby.
Add your brick & mortar stores as collection locations for your customers
Use dynamic Collect Point selection to set network profiles
Update your network in real-time to change with seasonal patterns
Give your customer services team complete visibility over every parcel processing through the HubBox network
Track and manage all of your Click & Collect orders via our smart parcel grid
Access parcel status information in real time
Easy search by customer name, postcode, Collect Point, and order number
Add Click & Collect orders by phone and re-direct calls
Analytics and Data
Obtain a bird's eye view of your Click & Collect uptake, searchable by geographical region. Data can be reviewed in the portal and downloaded at any time, meaning you always have direct access to your analytics.
Track Click & Collect usage over time and by geographical distance to inform your strategic thinking
See when and where customers are collecting their orders
Export data in flexible formats