HubBox Connect

HubBox Connect

Dynamic software to power your in-store Click & Collect

In-store Click & Collect

Connect online with in-store

We know that providing a seamless shopping experience for your customers, whether online or in your stores, is key to any retailer's strategy. With in-store Click & Collect orders representing 35% of all online orders today, we know how to make that process as seamless as possible.

Using the same technology that powers over 4,000 local collect points, we've designed an intuitive and flexible solution that works with any ecommerce platform and in-store operating system.

Why offer in-store Click & Collect ?

Click & Collect shoppers purchase 3x more frequently than home delivery customers

24% of Click & Collect customers will make an additional purchase when collecting in-store

78% of consumers expect to be offered Click & Collect at the checkout of an online retailer

Always Compatible

Our Click & Collect solution is fully compatible end-to-end; from your ecommerce platform down to the in-store POS you use.

This means that you can implement in-store Click & Collect at speed, without having to make any changes to your fulfilment process or couriers and without having to acquire new POS hardware.

Manage Click & Collect

Track results and optimise performance

  • Compare and asses how Click & Collect is performing for each store
  • Access a live stream of data and customised reports
  • Set capacity rates per store to manage order volumes for each location
  • Turn Click & Collect for stores on and off depending on season or staffing levels
  • Control when communications and reminders are sent to customers
  • Create Click & Collect orders over the phone for people calling to enquire

Product Features

Simple in-store Management

  • Branded application that runs on your chosen hardware
  • Simple and intuitive to use, guaranteeing a seamless customer experience
  • In-app staff training to make rollout quick & easy
  • Manage communications to your customers with Click & Collect promotions

Ready to Connect?

Find out how in-store Click & Collect can transform your business