In-Store Click & Collect
Dynamic software for simple in-store collection
Powering in-store Click & Collect for the world's leading retailers
In-store Click & Collect designed to be compatible and convenient
When your customers shop with you, they don't segment their journeys into 'online' and 'offline'. Offering in-store Click & Collect is an essential service that shoppers have come to expect - in fact, in-store Click & Collect represents 35% of all online orders today.
Using the same technology that powers over 4,000 local collect points, our intuitive and flexible solution works with any e-commerce platform and in-store operating system.
We make it easy for you to create the right shopping journey for your customers.
Why offer in-store Click & Collect
An essential component of a successful multichannel business
Simple in-store management
Branded application that runs on your chosen hardware
Simple and intuitive to use, guaranteeing a seamless customer experience
In-app staff training to make rollout quick & easy
Manage communications to your customers with Click & Collect promotions
Track Results and Optimise Performance
Manage Click & Collect
Compare and assess how Click & Collect is performing for each store
Access a live stream of data and customised reports
Set capacity rates per store to manage order volumes for each location
Turn Click & Collect for stores on and off depending on season or staffing levels
Control when communications and reminders are sent to customers
Create Click & Collect orders over the phone for people calling to enquire