Finisterre Launches New Click & Collect Service for Customers On-the-Go

To keep up with consumer expectations, many retail brands are adjusting their business practices to ensure that customers have an easier and more reliable way of receiving their online shopping when they’re not at home, often through Click & Collect delivery. One of those retail brands is Finisterre, a brand made for those that share a love for the sea.

Offering local Click & Collect as a delivery option provides considerable benefits for both retailers and customers alike. Retailers see higher basket spend when customers choose to use HubBox as opposed to home delivery, with average order values often increasing by an average of 14%. Having peace of mind when it comes to delivery also helps to ensure that customers are comfortable completing their order, increasing conversion rates. For customers, local Click & Collect is a smooth delivery option that enables them to pick-up their orders from a Collect Point near their home or workplace. Leading the way with this innovative technology, HubBox is a third-party operator that optimizes this modern delivery process at the simple touch of a button.

As the demand for an alternative shopping service increases, Finisterre is among numerous other brands to implement Click & Collect through HubBox. Brands such as Whistles, Skinnydip London, Jack Wills, and Boohoo have also taken up this new method in their market model, for both in-store and local Click & Collect.

Fortunately, retailers now have options that can open up a world of flexibility for customers. Local pickup points can provide a much-needed lifeline for businesses that want to attract and retain customers. In this article, we review the benefits of providing the option of pickup points when selling online and the variety this presents to put the customer in control.

What is a pickup point?

Also known as out-of-home delivery, a pickup point lets customers choose where they collect their goods, such as nearby shops, local parcel lockers, and in-store collections. A pickup point is organized by the carrier and big hitters such as DPD, Evri, and UPS have made collection points a familiar site across the US and UK.